Quality Policy
As Prosense Teknoloji Sanayi A.Ş., we operate in the design, research and development, production, calibration, testing, verification, sales and after-sales services of the equipment we design, based on customer satisfaction, product safety, technical competence, legal compliance and continuous improvement. Our organization is committed to operating in accordance with TS EN ISO 9001:2015, TS EN ISO/IEC 80079-34:2020, TS EN ISO/IEC 17025:2017 and ATEX 2014/34/EU Directive, IECEx System Requirements and all relevant national and international regulations. In this context;
• To fully meet all legal, regulatory, certification, accreditation and other applicable requirements,
• To continuously improve the effectiveness and enhance the performance of our Quality Management and Laboratory Management Systems,
• To provide the necessary framework for establishing, implementing and reviewing quality objectives and strategic goals,
• To provide reliable, sustainable and high value-added products and services by accurately analyzing customer needs and expectations,
• To maintain the certified design specifications, safety integrity and conformity requirements of equipment to be used in explosive environments throughout the product lifecycle,
• Ensuring control over all technical, organizational, and operational changes that may affect Ex certificates, conformity assessments, or product safety, and informing relevant certification bodies when necessary,
• To ensure that production, experimentation, inspection, testing, calibration and verification activities are carried out in accordance with approved technical documents, standards, certification requirements and verified methods,
• To maintain impartiality, independence and objectivity of technical decisions in laboratory activities;
• Identifying, assessing, and managing risks that may affect impartiality,
• Protecting the confidentiality of information belonging to customers, employees, business partners, and other relevant parties,
• Ensuring the accuracy, reliability, and technical validity of test and calibration results,
•Ensuring the traceability of measurement results to national and international measurement standards,
•Continuously improving the knowledge, skills, and competencies of our personnel; To increase awareness of quality, safety, laboratory and Ex (Ex-Related Equipment) standards,
•To ensure the suitability, continuity and reliability of the equipment, reference standards, software and measurement systems used,
• To establish and maintain effective record systems that ensure full traceability of products, critical components, test and calibration results,
• To effectively manage technical files, certificates, drawings, software, procedures, test reports, calibration records, production records and other documented information related to Ex-Related Equipment by ensuring their accuracy, currency, accessibility, confidentiality, preservation and revision control,
• To evaluate and develop our suppliers in line with quality, technical competence, safety and compliance criteria,
• To increase product safety, reliability of laboratory activities, process efficiency and customer satisfaction by integrating a risk and opportunity-based thinking approach into all our processes,
• To develop innovative technologies in line with our Research and Development Center identity, design internationally competitive products, strengthen domestic and national engineering capabilities, create intellectual and industrial property values and contribute to technological development,
• To collaborate with universities, research institutions, industrial organizations and other stakeholders We are committed to
• Supporting the production of knowledge and technology through collaboration,
• Adding value to society and our stakeholders by developing products and technologies that support human health, the environment, facility safety, and sustainable development.
As Senior Management, we are committed to ensuring that this policy is consistent with our organization's purpose, context, and strategic direction, understood and implemented by all employees, and to continuously review and improve the suitability of our policies and management systems.
